Auto Insurance Claim Assistance in Queens, NY

We Work With Your Insurance Company

The total time your vehicle spends in our shop includes both the repair itself and the time it takes to process your claim. Our experience and established relationships with insurers help us move both forward at once. We provide the appropriate estimate and documentation to get your vehicle fixed properly and promptly, with minimal delay.

Importantly, we work independently from insurance companies. That means you can be confident your vehicle will receive the quality parts and workmanship it needs, not the cheapest shortcut. Our customer care team advocates on your behalf to make sure you get the best possible repair from your carrier, at no extra cost to you.

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Direct Repair Shop for Major Insurance Carriers

As a direct repair provider, Twins Collision has a streamlined relationship with select insurance companies that speeds up approvals, estimates, and repairs. If your policy is with one of the carriers below, your claim moves through our shop faster because much of the coordination is already in place.

We are a direct repair shop for:

• GEICO

• State Farm

• Travelers

• Progressive

• Plymouth Rock

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Insurance Claims We Handle for You

We are not a direct repair provider for every insurer, but that does not mean you are on your own. For the carriers below, our team will still handle your entire claim from start to finish, managing the estimate, documentation, and communication so the process stays hassle-free.

We handle full claims for:

• Chubb

• Cincinnati

• Philadelphia

• Pure

• AIG Private Client

• Zurich

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Additional Insurance Companies We Accept

Beyond our direct repair partners, we accept and work with a wide range of major auto insurance providers. No matter who covers your vehicle, our goal is the same: a quality repair with the least possible disruption to your life.

We also accept and work with:

• Liberty Mutual

• Allstate

• USAA

• Nationwide

• Farmers

• Encompass

• Esurance

• Hanover

• Hartford

• National General

• Integon

• Sedgwick

If you do not see your insurer listed, call us anyway. We work with dozens of insurance companies and are happy to assist with virtually any carrier.

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Full-Service Claim Support From Start to Finish

A collision disrupts more than your vehicle, so we handle the details that keep your life moving. Our team is available to assist with every step of the auto insurance claims process, including:

Claim coordination: We communicate directly with your insurance company and provide the estimates and information they need.

Paperwork management: We handle the documentation so you are not buried in forms and phone calls.

Rental car arrangements: We help manage your rental vehicle so you stay mobile while we work.

Quality assurance: We make sure every required step is completed correctly and that your vehicle is repaired to the standard it deserves.

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Why Queens Drivers Trust Twins Collision With Their Claims

For more than four decades, drivers throughout Queens have relied on Twins Collision for honest repairs and hassle-free claims service. We are I-CAR welding certified, factory trained in BMW 5 Series aluminum repair, and certified by a wide range of vehicle manufacturers. Our Long Island City shop is convenient to Astoria, Sunnyside, Woodside, Jackson Heights, Maspeth, and Flushing, making us a practical choice for insurance repairs across the borough.

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Start Your Insurance Claim Today

If you have been in an accident and need repairs, let Twins Collision take the stress out of your insurance claim. Whether we are a direct repair shop for your carrier or simply working with them on your behalf, we will guide you through every step and deliver a repair you can trust. Call us today at 718-784-1321 for a free estimate, or visit our shop at 22-19 37th Ave in Long Island City. You can also request an appointment online, and our team will handle the rest.